Support - ATTEND

SYSTEM ONLINE

Help & Support

Terminal Help

Find answers to common questions about scanning, badges, and system access.

For optimal scanning, ensure the camera lens is free of smudges and the QR code is held steady within the reticle frame. If the scanner struggles, adjust the ambient lighting to reduce glare on the badge surface.

Tip: Ensure the QR code is not wrinkled or obscured by plastic.

Need more help?

Contact our support team for technical issues or account access.

Email Us Support

SYS.2024 // LIVE

Attendance monitoring terminal for real-time check-in tracking, automated reporting, and secure staff identity verification.

Secure data sync active

Quick Access

Support Desk

Help Center
API Docs
System Status

SERVER: ONLINE

/SYNC: 100%

Terminal Help

How do I fix camera focus for QR scanning?

What if a student badge is not recognized?

How do I grant staff access to the dashboard?

Why is the attendance data not updating?

Can I use a mobile phone to scan badges?

Is attendance data stored securely?

Need more help?

Quick Access

Support Desk

Terminal Help

ScannerHow do I fix camera focus for QR scanning?

How do I fix camera focus for QR scanning?

BadgesWhat if a student badge is not recognized?

What if a student badge is not recognized?

AccessHow do I grant staff access to the dashboard?

How do I grant staff access to the dashboard?

SyncingWhy is the attendance data not updating?

Why is the attendance data not updating?

ScannerCan I use a mobile phone to scan badges?

Can I use a mobile phone to scan badges?

AccessIs attendance data stored securely?

Is attendance data stored securely?

Need more help?

Quick Access

Support Desk